EVCS & Voice Alarm Systems

Specialist design, installation, and commissioning of Emergency Voice Communication Systems and voice alarm systems.

What is an EVCS?

An Emergency Voice Communication System (EVCS) provides two-way voice communication between a building's control point and people in disabled refuge areas, firefighting lobbies, and other key locations during a fire evacuation. It's a critical life safety system that allows someone waiting in a refuge to speak directly to the person coordinating the evacuation.

EVCS is covered by BS 5839-9 and is required in most multi-storey buildings that have disabled refuge areas — which, in practice, means a very large number of commercial, residential, educational, and public buildings. It's also required in buildings with firefighting shafts, high-rise buildings, and sports stadia.

This is a specialist area of fire safety that many fire alarm companies don't cover. We've been designing, installing, and commissioning EVCS for years — it's one of the things that sets us apart.

Our EVCS & Voice Alarm Services

EVCS Design & Installation

Complete EVCS design and installation to BS 5839-9, including outstation placement, master station configuration, and integration with the building's fire strategy. We work with leading EVCS manufacturers including Baldwin Boxall.

EVCS Commissioning

Independent commissioning of EVCS — testing every outstation, verifying speech intelligibility, confirming cause and effect matrices, and issuing commissioning certificates. We can commission systems installed by others.

Voice Alarm Design & Installation

Voice alarm systems to BS 5839-8 for buildings where spoken evacuation messages are more effective than sounders alone — shopping centres, airports, large offices, and public buildings.

Voice Alarm Commissioning

Commissioning of voice alarm systems including ambient noise measurement, speech intelligibility testing (STI), speaker coverage verification, and message sequence testing.

Maintenance & Testing

Ongoing maintenance of EVCS and voice alarm systems, including periodic testing of all outstations, battery checks, and speech intelligibility verification.

Integration with Fire Alarm

EVCS and voice alarm systems need to integrate with the main fire detection system. We design and commission both elements, ensuring the cause and effect programming works as the fire strategy requires.

Does Your Building Need an EVCS?

EVCS is far more common than people realise. Any multi-storey building with disabled refuge areas needs an EVCS so that people waiting in a refuge can communicate with the building's control point. This affects offices, hotels, residential blocks, schools, care homes, shopping centres, and many more building types.

You're likely to need an EVCS if your building has any of the following:

  • Disabled refuge areas on escape routes — the most common requirement, affecting most multi-storey buildings
  • A firefighting shaft with a firefighting lift
  • Floors above 18 metres (approximately 6 storeys)
  • A fire strategy based on phased or progressive horizontal evacuation
  • Requirements identified in the building's fire engineering report
  • Sports stadia, entertainment venues, or large public buildings requiring steward communication

If you're unsure whether your building needs an EVCS, get in touch — we can review your fire strategy and advise.

What is a Voice Alarm System?

A voice alarm system replaces conventional sounders with speakers that broadcast pre-recorded spoken messages during a fire evacuation. Instead of just hearing a sounder and having to work out what to do, occupants hear clear, specific instructions — which floor to evacuate, which routes to use, and what to do next.

Voice alarm is covered by BS 5839-8 and is commonly used in buildings where clear spoken instructions are more effective than sounders alone:

  • Shopping centres and retail complexes — large numbers of public visitors unfamiliar with the building
  • Large offices and corporate buildings — phased evacuation with floor-by-floor messaging
  • Hotels and leisure facilities — guests who don’t know the escape routes
  • Transport hubs, airports, and stations — high-footfall public spaces
  • Mixed-use developments — different occupancies needing different evacuation messages
  • Any building where the fire strategy calls for phased or zoned evacuation

Voice alarm systems need careful design to ensure speech intelligibility meets the required standards across all areas of the building. We carry out ambient noise measurement, STI (Speech Transmission Index) testing, and speaker coverage verification as part of commissioning.

Project Experience

Our EVCS and voice alarm experience includes work on major commercial and institutional buildings:

One Bishopsgate Plaza, City of London

Type: Fire alarm, voice alarm & EVCS project management and commissioning
Scope: 43-storey mixed-use tower — Pan Pacific Hotel and 160 luxury residences. 64 loops, 17 networked Advanced panels, Apollo protocol

Full commissioning of fire alarm, voice alarm, and EVCS systems. Delivered during the Covid pandemic

Ealing, Hammersmith & West London College

Type: Fire alarm design, installation & commissioning
Scope: Multi-building college campus upgraded to full L1 coverage with 500+ detectors

20+ year ongoing maintenance relationship

UBS Bank, 5 Broadgate

Type: VESDA commissioning & fire alarm commissioning
Scope: New-build office and trading floor complex. 74 Advanced MX5000 panels with VESDA aspirating detection

VESDA system verification, loop commissioning, graphics integration, and cause & effect verification

Standards We Work To

  • BS 5839-1 — Fire detection and fire alarm systems for buildings
  • BS 5839-8 — Code of practice for voice alarm systems
  • BS 5839-9 — Code of practice for emergency voice communication systems
  • BS 7273-4 — Actuation of release mechanisms for doors
  • BS 7671 — Requirements for electrical installations (IET Wiring Regulations)
  • BS EN 54 series — Fire detection and fire alarm system components

Our engineers hold EAL Level 3 qualifications in BS 5839-1 and BS 7273-4, and have extensive practical experience with EVCS and voice alarm systems from manufacturers including Baldwin Boxall, Advanced, and others.

Areas We Cover

We provide EVCS and voice alarm services across the UK, with fast local response from our Northamptonshire base.

We also work nationwide. Get in touch to discuss your requirements.

Discuss Your EVCS or Voice Alarm Project

Whether it's a new installation, commissioning of an existing system, or ongoing maintenance — get in touch to discuss your requirements.